GOVERNANCE


Tsao Foundation is governed by a volunteer Board whose members are appointed in accordance with its Memorandum and Articles of Association. Board members are appointed for a term of three years. The appointment is renewable up to two terms. The Board also comprise family directors who do not have fixed term limits.

As the highest policy and decision making body, the Board is responsible for ensuring Tsao Foundation is governed and managed effectively, credibly and is sustainable.

Board members' responsibilities are :

  • Approval of broad policies, periodically review and approve the vision and mission of the Foundation strategies and objectives
  • Provide strategic overview to ensure that the activities and support for the programmes of each initiative are in line with the objectives of the Foundation
  • Overseeing the processes for evaluating the adequacy of internal controls, financial reporting and compliance
  • Approval of annual budgets
  • Implement corporate governance to ensure that there are adequate resources to sustain the Foundation’s operations and that such resources are effectively and efficiently managed

The Board has established the following committees to assist with the governance and programmes of Tsao Foundation -

(a) Executive Committee
(b) Audit Committee
(c) Finance & Investment Committee
(d) Nominating & Human Resources Committee


The Foundation has policies and procedures to manage and avoid situations of conflict of interest. All Board and committee members are required to make declarations of conflict of interest to the Foundation at the start of their terms of directorship, annually, or as soon as such conflict or the possibility of such conflict arises. Board members do not vote or participate in decision-making on matters where they have a conflict of interest. The basis in arriving at the final decision on the matters involving Board members with conflict of interest will be documented in the minutes of relevant meeting. All employees are also required to make declarations of conflict of interest at the point of hire, annually or as soon as such conflict of the possibility of such conflict arises to ensure that all parties will act in the best interests of Tsao Foundation.


TSAO Foundation is committed to a high standard of compliance with corporate governance standards, accounting and financial reporting standards, internal controls and auditing requirements and any legislation relating thereto. In line with this commitment, this policy aims to provide an avenue for employees and external parties to raise concerns and offer them reassurance that they will be protected from reprisals or victimisation for whistle blowing in good faith.

Scope
This policy applies to all employees as well as to all external parties who have business or other relationships with TSAO Foundation. These parties include customers, suppliers, contractors, applicants for employment, and the general public.

Definition
Whistle blowing is defined as a deliberate, voluntary disclosure of individual or organisational malpractice by a person who has or has had privileged access to data, events, or information about an actual, suspected, or anticipated wrongdoing within or by TSAO Foundation that is within its ability to control.

Reportable Incidents
Below is a list of examples (though not exhaustive) of reportable incidents covered by this policy concerning Tsao Foundation’s corporate governance, accounting and financial reporting, internal controls, or auditing matters:

  • Impropriety, corruption, acts of fraud, theft and/misuse of Tsao Foundation’s properties, assets, or resources;
  • Conduct which is an offence or breach of law;
  • Serious conflict of interest without disclosure;
  • Breach of Tsao Foundation’s policies or code of conduct;
  • Unsafe work practices, health and safety risks, harassment, discrimination, victimisation or bullying;
  • Manifestation of intention to mislead, deceive, coerce, or fraudulently influence;
  • Concealing information about any of the above malpractices or misconduct;
  • Any other serious improper conduct that may cause financial or non-financial loss to Tsao Foundation or damage its reputation.

Protection against Reprisal and Confidentiality
When raising concern or providing information about an actual, suspected, or anticipated wrongdoing, done in good faith, the individual, be it an employee or anyone else, shall be protected against any reprisal such as employment termination, retribution, or harassment. Tsao Foundation will not tolerate any retaliation against any person that has raised concern or provided information about any actual, suspected or anticipated wrongdoing. Further, all care will be taken to restrict the disclosure of the identity of such person, which shall be treated as confidential information at all times.

It is recognised that an individual may choose to remain anonymous in certain cases. Concerns or information provided anonymously will still be given due consideration by Tsao Foundation but will be investigated on their own merits.

False or Unethical Reports
This policy is initiated by Tsao Foundation in good faith and with the aim of inculcating a culture of good governance and high ethical behaviour. As such, it is assumed that all reports are made with similar purpose and with no malicious intent to hurt or cause grievance to others. Tsao Foundation will not tolerate false and irresponsible reporting, and where it is established that an employee has knowingly made a false report, this will be regarded as a serious disciplinary matter and dealt with in accordance with the applicable disciplinary procedures.

Reporting Procedure
Concerns may be raised with or information provided to the following:

Private & Confidential
For the Attention of Audit Committee Chairman
298 Tiong Baru Road
#15-01/06 Central Plaza
Singapore 168730

Such reports are preferably made in writing, in the form of a letter, and in detail setting out the background and history of events as well as the reason(s) for concern.

In the event that any reports are sent to, and received by, HR Department or Tsao Foundation management, the recipient shall forward such report to the Audit Committee Chairman and notify the sender of the same.

Investigation Process
Tsao Foundation takes every report submitted seriously. Upon receiving a report, the Audit Committee Chairman will immediately look into it and determine as soon as possible whether or not an investigation of the issue raised in the report should be carried, after assessing the materiality or relevance of the concern or information provided.

Assessment of the concern or information shall be made with due consideration given to the following factors:

  • Seriousness of the issue raised;
  • Credibility of the concern or information; and
  • Likelihood of confirming the concern or information from the attributable sources.

If the issue raised in the report warrants investigation, the Audit Committee Chairman will determine the appropriate stakeholders that will act as the investigating officer(s) within 7 days of the assessment referred to above. The investigating officer(s) shall commence work immediately upon appointment and shall report directly to the Audit Committee on the progress of the investigation.

The amount of contact between the whistle blower (if not anonymous) and the person(s) investigating the concern raised or information provided will be determined by the nature and clarity of the matter reported. Further information may be sought from the whistle blower during the course of the investigation.

The Audit Committee is authorised and empowered to take all steps to facilitate the conduct and completion of the investigation by the investigation as soon as practicable. When the investigation is completed, the investigating officer(s) will submit a report to the Audit Committee detailing the following for its necessary action:

  • Full findings of the case;
  • Corrective actions recommended, if any;
  • Recommended changes to existing processes / procedures to ensure that violations will not be repeated, if any.

 

Board of Directors


Chairman
Dr Mary Ann Tsao

Board Members
Ms Anne Kim
Mr Abdullah Tarmugi
Mr Phillip Tan
Mr Chavalit Tsao
Prof Chia Kee Seng
Mr Choo Jin Hwee
Ms Jacqueline Wong May Fong 
Mr Bryan Goh Yong Leng
Ms Cheah Sheau Lan
Mr Chau Shing Chi

Executive Committee
Dr Mary Ann Tsao
Mr Phillip Tan
Ms Anne Kim

Finance & Investment
Ms Anne Kim
Mr Choo Jin Hwee
Ms Tan Bee Nah
Ms Cheah Sheau Lan

Audit Committee
Mr Phillip Tan  
Mr Yuelin Yang
Ms Elsie Low
Ms Tan Peck Sim

Nominating & Human Resource Committee 
Mr Abdullah Tarmugi
Ms Loo Lian Ee
Ms Jacqueline Wong
 
 

 

 

Management Team


Peh Kim Choo
Chief Executive Officer, Tsao Foundation
Director, Hua Mei Centre for Successful Ageing

Danny Chan
Chief Operating Officer
Acting Director, Hua Mei Training Academy

Ng Wai Chong
Chief, Clinical Affairs

Chikul Mittal
Medical Director

Susana Harding
Senior Director, International Longevity Centre - Singapore

Winsy Takumi Togelang
Director, Community for Successful Ageing

Low Nengduan
Director, Finance, Administration & Facilities

Thong Lai Yee
Director, Human Resources

Joyce See
Director, Community Relations