Frequently Asked Questions

While having some community or social services related work experience is an advantage, you do not need to have such experience to take the WSQ course. You might like to know that 90% of our trainees have no prior community or social services work experience.

You can take the WSQ course even if you are unemployed but it is important to note that the Academy does not pay training allowance to trainees.

You can take the WSQ course even if you are employed in a non-related industry but it is important to note that:

• The Academy currently does not offer part-time WSQ courses. You will therefore need to make arrangement with your employer to attend the course full-time (Mondays to Fridays daily, 9.00am to 6.00pm).
• Upon your completion of the course, you MUST take up employment in a community or social services industry (of Singapore) for a minimum period of six months and subject to employment tracking by Hua Mei Training Academy throughout the mentioned period for reporting to SkillsFuture Singapore.

Only Singapore Citizens and Permanent Residents (PRs) are entitled to course fee subsidy by SkillsFuture Singapore for the WSQ course. Foreigners on Singapore work passes and sponsored by industry employers can also take the WSQ courses but are not entitled to course fee subsidy.

You are required to attend a course preview organised by the Academy to have a better understanding on the WSQ Community and Social Services courses as well as WSQ requirements and trainees’ obligations when admitted into a WSQ course.

It is compulsory to attend the preview before applying for the course. If you are keen and would like to apply for the WSQ course after attending the preview, you may immediately put up your application to the Academy. Please kindly note that in order to proceed with the screening, participants are required to pay a non-refundable application fee of $53.50 including GST.

You will be interviewed by our interviewer(s) as part of our trainee admission selection process. A Conditional Offer of Admission will be made to eligible and suitable applicant.

Please visit the following website for information: Singapore (WSQ)

Hua Mei Training Academy offers the following WSQ courses:

• WSQ Advanced Certificate in Community and Social Services (Senior Services)
• WSQ Diploma in Community and Social Services (Senior Services)

Please visit the following website link for more information: WSQ Courses

Singapore Citizens and Permanent Residents (PRs) that are:

• Currently employed in the Community Care and Social Services sector and seeking to upgrade their skills.
• Currently not employed in Community Care and Social Services sector but seeking to acquire new skills for career switch into the Community Care and Social Services sector.
• Currently unemployed and seeking employment opportunities in the Community Care and Social Services sector.

You can register for the upcoming course preview or to speak to our programme consultant via one of the following channels:

• Email to: hmta@tsaofoundation.org
• Call to : 6593 9558

We will endeavour to perform a job matching between our alumni and our attachment partners in the industry. These organisations will sometime write in to request for students’ portfolios. During the course attachments, there will also be opportunities for you to meet potential employers.

It is a requirement to have at least 75% attendance in order to qualify for the assessment.

You will be required to retake the module in the next run. Please note that you will be required to pay for the specific module fee and complete the module successfully within the following two intakes.

You are not required to bring a laptop to the classes. Please bring along a pen and a notebook if you wish to take notes during lessons.

You are not required to type your assignments in class. However, there will be assignments which require you to submit on the scheduled submission timeline.

Hua Mei Training Academy provide WSQ level 3, Advanced Certificate in Community and Social Services (Senior Services) and WSQ level 4, Diploma certificate in Community and Social Services (Senior Services)

Hua Mei Training Academy currently only offers Full-time WSQ courses.

SkillsFuture Singapore subsidised up to 90% of the course fee for Singapore Citizens and Permanent Residents (PRs) to pursue the WSQ Advanced Certificate in Community and Social Services (Senior Services) course and up to 70% for WSQ Diploma in Community and Social Services (Senior Services) course if they are offered admission into the course by the Academy and successfully complete the course.

Course applicants who are eligible for the Workfare Training Support (WTS) Scheme can get up to 95% course fee subsidy if they are offered admission into the course by the Academy and successfully complete the course. More information on the scheme can be found at this website link: SSG (WTS)
 

Workfare Training Support is given to Singapore Citizens aged 35 or above, earning less than $2,000 a month. For more information, visit: (WIS) Scheme Eligibility Criteria

A trainee can either pay the non-subsidised portion of the course fee on his/her own or via Skillsfuture Credit scheme. Please visit the following website link for information: https://www.skillsfuture.sg/credit

Hua Mei Training Academy will provide the Student with a cooling-off period of seven working days after the date the Contract has been signed by both parties.

The Student will be refunded the highest percentage (stated in Schedule D of the student contract) of the course fees (less application fee and withdrawal administrative charge) already paid if the Student submits a written notice of withdrawal to the Hua Mei Training Academy within the cooling-off period, regardless of whether the Student has started the course or not.

After this seven working days period is over, refund should still be allowed according to the refund table found in the student’s contract. This table is reproduced below for reference: